FAQs

Polarity focuses on financial outcomes: identifying underpayments, pursuing eligible disputes and turning awards into collected cash. We use those results to help practices strengthen payer negotiations and protect their independence.

We review commercial reimbursement, claims and payment data to identify gaps and recurring payer patterns. This helps reveal where further review or an eligible independent dispute resolution (IDR) claim could improve recovery.

We evaluate recovery potential, eligibility and expected costs, then develop a focused strategy. For eligible claims, we manage the IDR process and track collections—measuring success by incremental cash recovered after fees and dispute costs.

Yes. Polarity can work alongside your existing billing team as a specialized recovery partner. You can explore additional revenue opportunities without replacing your current biller.

Identifying missed underpayments, navigating dispute requirements and collecting payment after an award are key challenges. Polarity connects those steps with payer analysis and follow-through focused on cash recovery.

Independence is central to our mission. By helping practices recover more revenue and strengthen their negotiating position, we support physicians’ ability to maintain control over their business and future, with less dependence on outside support.

IDR is a process for resolving certain out-of-network payment disputes between healthcare providers and insurers. When required negotiations do not produce an agreement, an independent reviewer determines the payment amount.

No. Eligibility depends on the service, insurance coverage, applicable federal or state rules and filing deadlines. Polarity evaluates eligible opportunities so your recovery strategy targets claims with a viable path forward.

Not necessarily. The potential additional payment must be weighed against fees, dispute costs and collection timing. Polarity focuses on the net financial benefit to your practice.

A review typically starts with claims, payment and remittance data, along with relevant payer correspondence. These records help identify reimbursement gaps, assess eligibility and estimate recovery potential.

Polarity has developed a streamlined approach that typically reduces the time from start of the IDR process and initial cash investment to the time of getting the award to as little as 72 days.

Look beyond win rates. Track incremental cash collected, recovery after fees and dispute costs, unpaid awards and time to payment. Those measures show whether the program is improving your practice’s finances.

Yes. Dispute outcomes and payment patterns can reveal recurring reimbursement problems and inform a stronger negotiating strategy. Polarity turns recovery experience into payer intelligence your practice can use.

An existing program may still leave opportunities unexplored. A Revenue Performance Review can help assess eligible claim capture, collection performance and net returns to identify where improvement may be possible.

Yes. Polarity also offers revenue cycle management and practice management services. Groups can explore targeted recovery support or broader operational assistance based on their needs.

Request a Revenue Performance Review. Polarity can evaluate your opportunity and propose a focused IDR pilot, including eligible revenue, expected costs, time to cash and potential net return.